Reviews
If you encounter any problems while at our hotel or restaurant we encourage you to discuss them with our staff. They will do their utmost to resolve them immediately.
We also encourage you to leave a review of your visit on one of the many review platforms. Below you will find some recent reviews from Google, TripAdvisor and Booking.com. We will add other review platforms later.
We also encourage you to leave a review of your visit on one of the many review platforms. Below you will find some recent reviews from Google, TripAdvisor and Booking.com. We will add other review platforms later.
Reviews from Google Maps
EXCELLENT Based on 135 reviews Posted on Tom Kol20 February 2025Trustindex verifies that the original source of the review is Google. Doskonała mussaka, obsługa i klimatPosted on Mohamed Elhoseiny5 February 2025Trustindex verifies that the original source of the review is Google. ممتاز ويكفي حسن وكرم الضيافةPosted on Agathe Dupire30 January 2025Trustindex verifies that the original source of the review is Google. Petit havre de paix dans une ville très dynamique Jardin et restaurant au top ! Service aux petits oignons Je recommande cet hôtel ++ Si je dois dire quelque chose : juste peut être mettre à disposition un peu de gel douche dans la salle de bain Et un petit peu bruyant dans la chambre mais pas gênant, c est l Égypte, c est vivantPosted on Teresa Hernández16 January 2025Trustindex verifies that the original source of the review is Google. Estuve 15 días: me encantó. Cómodo, tranquilo, en un barrio típico y a 100 metros de la calle principal donde se encuentra transporte de TODO tipo para ir a la zona de tumbas y templos. A los colosos de Menmon se puede ir caminando. El personal, excelente: amable, respetuoso...mejor imposible.Posted on Sarah CF18 December 2024Trustindex verifies that the original source of the review is Google. Located in the much quieter West Bank of Luxor, Fairouz hotel is a peaceful, chilled haven with an incredible garden. After long days exploring the ancient wonders of Luxor, relaxing for lunch in the incredibly chilled hotel garden/ restaurant was a very welcome break. The garden is totally idyllic, filled with wonderful bougainvillea flowers, twittering birds and a few very friendly cats, who one of the hotel staff even managed to lure away from us when we shooed them away as we ate. The staff very friendly and helpful in a laid back, not in your face way, which is exactly what you want after a tiring day or in the morning as you have your breakfast. For a late lunch/ dinner after an early start for a balloon ride followed by a full day of temples, we were greeted with a refreshing lemon juice and ate a generous plate of shish tawook and fried aubergine which was absolutely delicious. The omelettes for breakfast were amazing as well!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Reviews from TripAdvisor
EXCELLENT Based on 145 reviews Posted on Hybride H5 April 2024Verified In the top Top hotel! Everything perfect, welcome, cleanliness, food The entire staff is very nice. Very well located in a quiet location in a lush garden To reach the east bank, just take the ferry 500 meters away Excellent value Go there with your eyes closedPosted on Antoine R12 November 2023Verified Pleasant setting and very competent staff Very welcoming hotel. The rooms and bathroom are clean and spacious. Very good restaurant offering both typical local dishes and also more traditional and Western dishes. Very pretty and pleasant interior garden. The staff is very competent. High quality service. They were able to help us with many procedures, on site but also even before arriving to get train tickets or book transport.Posted on lboutet27 October 2023Verified Perfect hotel Located on west bank, more convenient to visit for me, plus you cross using a small ferry boat, nice view. The hotel is simple, nothing fancy, but the rooms are comfortable and fresh. The garden is gorgeous and quiet. Breakfast and lunch are good. And the staff is welcoming. Prices are very reasonable. For me that's a perfect option.Posted on daan8 February 2023Verified Authentiek gezellig hotel op de oost oever. Authentiek hotel op de oost oever van de Nijl. Super gastvrij en zeer behulpzaam personeel. De eigenaar is zeer vriendelijk en kan veel uitstapjes regelen tegen zeer redelijke prijzen. Met een ruim dakterras en zeer gezellige aangelegde tuin. Indien het fris is worden er vuur korven aangestoken Eten is van zeer goede kwaliteit en zeer betaalbaar. Kamers eenvoudig maar schoon.Posted on Judith3 February 2023Verified Great dinner location. The service, food n atmosphere was perfect. Wide selection of food and drinks. Options for vegetarians as well. An evening in the garden with the braziers is lovely. The owner and staff are excellent. Enjoy every visit and every meal. Priced well.Posted on Stefen L30 March 2022Verified 1ere visite en Egypte Superbe accueil. Chambre propre et suffisament confortable. Repas proposés et même repas emportés excellents. Proximité du ferry pour traverser le Nil et rejoindre les sites Louxor, Karnak très simple. Promenade en dromadaire et autre attraction disponibles. Excellent rapport qualité prix et grande disponibilité du personnel. Bravo!Posted on Eric29 December 2021Verified A little oasis to digest Luxor’s splendor Traveling with a friend, we booked a double room on short notice and were welcomed with the great hospitality Egypt is known for. The tranquil and green garden in the backyard makes the perfect spot to relax after a day of exploring temples and tombs and plan for the days ahead. Breakfast, dinner, and the evening drink are served while little fires add to the relaxed atmosphere. The hotel owner/manager sits ready to support you with anything, be it renting bikes or booking trips. You’ll love it!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Reviews from Booking.com
EXCELLENT Based on 67 reviews Posted on Alexandre24 October 2025Verified Wonderful ☺ excellent service and beautiful garden. We very much enjoyed our time there.Posted on Marie17 October 2025Verified ☺La chambre triple qui donne sur le jardin. Le jardin très agréable pour boire ou manger quelque chose. L'emplacement de l'hôtel, rive ouest très calme avec le ferry tout près et des petits commerces de quartier. La proximité avec les temples. Le confort de la chambre. Prendre une chambre côté jardin.Posted on Chloé15 May 2025Verified WonderfulPosted on Stéphanie7 May 2025Verified Magnifique ☺Jardin, nourriture, personnel ☹-Posted on Soizic29 April 2025Verified ☺Le jardin verdoyant et calme très agréable après une chaude journée de visite. Le rooftop pour profiter des dernières heures du jour. Le personnel est au petit soin ☹2 Coupures d'eau mais courtesPosted on Sophie18 March 2025Verified ExceptionalPosted on Nedko8 March 2025Verified A very nice stay ☺ Nice building and a great garden with friendly cats. Also close to the main street, shops and ATMs. Located in a poor but clean and safe neighborhood. AC was fully operational. WIFI was good. Laid back atmosphere. The older male staff was very polite and professional. Good value for money. ☹ Some of the younger boys who work there may be a bit too frivolous with female guests. This is a common problem in Luxor not only in this place.Posted on Bart7 March 2025Verified Very pleasant stay at West Bank ☺ Good breakfast that is served in lovely garden, spacious room, nice walking in the surroundings (nice escape from hectic East Bank). Very good price/quality ratio. ☹ Nothing.Posted on Denitsa6 March 2025Verified A lovely hotel in a safe area. Fantastic garden. ☺ Friendly staff. Amazing location. Fantastic garden. Lively, safe neighborhood. Big, comfortable room. The bathroom has its own boiler and the water pressure is great. We had at least one meal a day at the restaurant: they served delicious food and local beer & wine. I can’t wait to be back at El Fayrouz Hotel! ☹ The bathroom is basic. Luxor never sleeps. Bring ear plugs.Posted on Rodolphe27 February 2025Verified Super hôtel dans un beau jardin qui est apaisant ☺hôtel super sympa ! le personnel très chaleureux et le restaurant excellent et pas cher! on a vraiment passé un séjour de 4 jours merveilleux ! je le recommande sans hésiter ☹RASVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
